Payment

At Vietnam Lash Factory, we always try our best to make customers feel convenient by using many safe payment methods. Every country has its own way to transfer money so we offer multiple ways for our customers, included:

1. Bank transfer:

2. Visa Card:

This method is very convenient and we can receive money immediately. Please give your full name and email to our staff to create your payment link.

3. Western Union/Remitly/Ria Transfer:

Transfer information:

• Full name: NGO THI HANG
• First name: NGO
• Last name: THI HANG
• Phone number: +84987418085
• ID number: 040192030739
• Address: Dien Hoa, Dien Chau, Nghe An
• Street address: xom 4
• Address line 2: Dien Hoa
• City: Dien Chau
• Province: Nghe An
• Postal code: 43000

Note: Please choose the “Cash Pick up” service for the receiver.

4. Payoneer:

eBay & Amazon highly recommend Payoneer for payments. The fee from Payoneer is very low (5%) and we will receive money immediately. If you pay through Payoneer, please pay more 5% of the total bill because it is a charge fee from Payoneer to receive money.

Our account for payment: vietnamlash@gmail.com

5. Paypal:

Paypal is also fast but their fee is high. When customers pay through Paypal, please add 10% of the total bill.

Email: cs.vietnamlash@gmail.com

6. Haihatransfer (only for Australian customers)

Haiha transfer is a trustworthy company which many lash vendors always believe to use.

Transfer information:

• Account name: NGO THI THUY
• Account No: 13545037
• Bank: Asia Commercial Bank
• Swift Code: ASCBVNVX
• Bank address: 442 Nguyen Thi Minh Khai Street, District 3, Hochiminh City, Vietnam

Important Note:

• Transactions fee should be paid by the buyer
• Always ask our sale agent before sending money
• Currency: We only receive USD or VND. Please contact our sales agent to check rate VND/USD if you want to pay us VND

7. Order process

Step 1: Consulting

Firstly, please contact our Sales Agent to send the order list. Our Sales Agent will provide consultation and then proceed to generate an invoice. Make sure to double-check the invoice as well as take your budget into consideration in order to confirm your order. 

Step 2: Payment

Our Sales Agent will send you information on all the payment methods available, you will then choose the method that is most suitable. As soon as we receive your money, we will start producing and customizing the items according to your requests. 

Step 3: Producing

The production time will vary for each order. The Sales Agent will notify you of the exact production time after you place an order.

Step 4: Checking & packaging

After the manufacturing process finishes, we will double-check the quality of the products. Once they are confirmed to meet the standard, we will do the packaging. 

Step 5: Pay the remaining fee

For orders in bulk or for customers choosing to pay the shipping fee afterward, we will notify the customers of the shipping fee charged after having the weight and sizes of the packages. In other words, the customers will pay the remaining fee for their orders. 

Step 6: Shipping

After you make full payment for your order, we will ship your packages from Vietnam to your address and give you a tracking number to follow.

8. Shipping

Shipping Policy

When your order is ready, our staff will take photos of your order for checking and further payment is required for shipping.  After you make full payment for your order, we will ship your package from Vietnam to your address. 

Services

We provide various types of shipping services worldwide, depending on your preferences. Now, we are connected with all trusted global carriers (DHL, FedEx, UPS) and other partners (AIR CARGO, SEAWAY).

Shipping time: It always takes 3-7 working days for shipping your order. After shipping your order, we will provide a “tracking number” for you. Please keep track of your order on the carrier’s system, if there is any problem with your order, please contact their hotline in your country and ask us if you need any support.

International Tax and Duty

Our Vietnam Lash Company will take responsibility for the tax and duty of your order in Vietnam. Customers are responsible to pay any applicable inbound duties, taxes, and others in your country.

👉 CONTACT US ON:

🌐 Website: www.vietnamlash.com
📞 WhatsApp: wa.me/84924851724
📧 Gmail: vietnamlash@gmail.com
🌵 Instagram:
https://www.instagram.com/vietnam_lash_official/
https://www.instagram.com/vietnam_lash_factory/
🌵 TikTok: https://www.tiktok.com/@vietnamlashfactory?lang=vi-VN
🌵 Pinterest: https://www.pinterest.com/vietnamlash/_created/
🌵 YouTube: https://www.youtube.com/channel/UC5dgrE5TY-xxjn-0PL1rkNA
🌵 LinkedIn: https://www.linkedin.com/company/vietnam-lash-factory/