Ordering wholesale eyelash extensions is difficult, whether you are a lash salon owner, lash artist, or lash brand owner planning to start your own eyelash brand. Choosing the right product and supplier is extremely important. A wrong decision can lead to wasted money, unhappy customers, or even damage to your reputation.

To help you avoid costly mistakes, we have compiled a checklist of 10 things to know before deciding to place a bulk order. This guide will not only help you identify reliable eyelash extension suppliers but also ensure you are getting the best quality from reputable suppliers.

1. Verify the Supplier’s Reputation

The eyelash industry is booming, and countless wholesale eyelash supply businesses are popping up like mushrooms. However, not all of them offer the same quality or service.

Check customer reviews: Look for testimonials on industry websites, social media, or forums.

Ask for references: A reputable supplier will be transparent and willing to share customer references.

Years in business: Suppliers who have been in business for many years are likely to have consistent quality.

Choosing an experienced eyelash extension service provider will minimize risk and ensure you are working with professionals.

2. Product samples before placing a bulk order

Never place a wholesale order without first testing the product. Sample orders help you evaluate:

The curl and softness of the lashes.
Uniform thickness.
Lash extension quality.
Packaging quality (especially if you want a logo/branding).

At VietnamLash, we highly recommend ordering samples before making a bulk purchase commitment. This reduces dissatisfaction and ensures that your wholesale eyelash extensions meet your expectations.

3. Various Product Lines and Customization

A reliable lash extension vendor should offer a wide range of options to meet your diverse client needs:

Curl types: C, CC, D, L, etc.
Thickness: 0.03mm, 0.05mm, 0.07mm, 0.1mm.
Length range: 6mm – 20mm.
Fan types: Promade fans, premade fans, colored lashes, YY/W lashes, individual lashes.
Packaging: Custom logo printing, private label, eco-friendly materials.
MOQ (Minimum Order Quantity) is small

Having customization options not only helps with branding but also makes your salon or lash business stand out.

4. Supplier’s Warranty Policy

When dealing with lash extension supplies wholesale, it’s crucial to know how suppliers handle product issues. Defective lashes can happen, and a strong warranty will secure your order.

For example, at VietnamLash, we offer a Warranty Policy covering:

Coverage: Product curl or glue tape
Warranty period: 6 months from the date of completion of orders

Warranty Process:

Step 1: Please inform our Sales Agent or hotline at +84 862 765 053 about the product’s condition, including quantity and specific issues, along with clear photos or videos.

Step 2: We will promptly check with our production department. Within 3 working days, we will contact you to agree on a resolution (refund or replacement), depending on each case.

Step 3: Customers must destroy the defective products and record a video of the destruction process, then send it to VietnamLash for confirmation.

Step 4: VietnamLash will proceed with a refund or remake the product and ship it to the customer.

5. Review the Return & Exchange Policy

Not every lash extension supplier accepts returns. Some may refuse refunds for reasons like a change of mind or subjective dissatisfaction. Before placing a wholesale order, review the return policy carefully.

At VietnamLash, our Return and Exchange Policy states:

Non-Returnable Cases
Return requests will not be accepted in the following situations:

The customer changes their mind or no longer wishes to use the product.

The customer is unsatisfied for subjective reasons, such as personal taste or expectation mismatch.

The product has been used, unsealed, damaged, or is no longer in its original condition.

Recommendations Before Ordering

To ensure customer satisfaction and avoid unnecessary issues:

We strongly recommend placing a sample order before confirming any bulk order.

Our team is always ready to provide consultation and recommendations to ensure the product best suits your needs.

VietnamLash reserves the right to decline any return requests that do not meet the above criteria, and encourages all customers to carefully confirm their orders before proceeding.

6. Compare Pricing but Don’t Compromise on Quality

It’s tempting to choose the cheapest lash extension vendors, but low prices often mean low quality. Poor-quality lashes can affect retention, damage natural lashes, and upset your clients.

When comparing suppliers, consider:

Price per tray at wholesale quantities.
Customization and private label fees.
Shipping and handling costs.
After-care policy

In consistent quality in every order

Always balance price + quality + service. Paying slightly more for reliable lash extension suppliers is often the smarter choice.

7. Customer Service

Your supplier should act as a partner, not just a vendor. Good communication ensures smooth order processing and rapid issue resolution.

Do they respond quickly to inquiries?

Are they professional and knowledgeable about lash products?

Do they offer after-sales support?

At VietnamLash, our sales team is available via email, WhatsApp, and hotline (+84 862 765 053) to assist customers worldwide.

8. Confirm Shipping Times and Logistics

Wholesale lash orders usually involve international shipping. Delays can disrupt your business operations. Before placing an order, check:

Average shipping times for different countries.
Shipping partners (DHL, FedEx, UPS, etc.).
Tracking support for transparency.
Options for express vs. standard delivery.

Reliable lash supplies wholesale providers should offer fast and trackable shipping solutions.

9. Check Certifications and Safety Standards

As lash extensions are beauty products used close to the eyes, safety is non-negotiable. Trustworthy lash extension suppliers should comply with international safety standards.

Look for:

– Material certification (Korean PBT fiber is the industry standard).

– Cruelty-free and vegan guarantees.

– MSDS (Material Safety Data Sheet) availability.

– Certifications not only protect your clients but also strengthen your salon’s reputation.

10. Long-Term Partnership Potential

Finally, think beyond your first order. Building a lasting relationship with a reliable supplier saves time and money in the long run.

– Do they regularly update their product lines?

– Are they willing to support your brand with private labeling or custom designs?

– Do they offer discounts for loyal customers?

Choosing the right lash extension vendors can help your salon or lash brand grow consistently.

Final Thoughts

Ordering wholesale lash extensions doesn’t have to be stressful. By following these 10 must-know checks, you can avoid mistakes, ensure quality, and build strong partnerships with trusted lash extension suppliers.

At VietnamLash, we pride ourselves on being more than just a vendor. From offering reliable lash supplies wholesale to providing a clear Warranty Policy and Return & Exchange Policy, we are committed to supporting lash artists, salon owners, and distributors worldwide.

Looking for a reliable partner for your lash business? Contact VietnamLash today and discover why we are one of the most trusted lash extension vendors in the industry.